Wavetrend professional services

Across the company’s direct sales and indirect channel of accredited integration and application partners, Wavetrend delivers and supports a wide variety of asset tracking solutions. Its technical expertise is complemented by an intimate understanding of its customers’ diverse business needs and goals, and the company provides products and services to help customers meet their desired objectives.

Professional Services
Wavetrend provides a full range of flexible training and support services to meet our customer’s specific needs for designing, integrating and managing a Wavetrend real-time RFID system.

Training
Wavetrend offers a full range of training for customers and partners who service and administer Wavetrend RFID systems. Basic and advanced training develops the skills necessary to specify, design, install, configure, operate, maintain and troubleshoot Wavetrend RFID systems.

Site Survey
A successful RFID project begins with site-specific radio testing to determine any coverage requirements, electromagnetic compatibility or radio interference. Based on test results, the site survey report documents the location for each RFID reader, the type of antenna needed, areas of RF coverage, zoning information and all required fixtures and fittings.

Installation
To meet the unique needs of every project, Wavetrend offers full system installation and configuration services using professional, certified engineers who will install and test the system.

Project Management
Wavetrend offers flexible, comprehensive project management packages to ensure that the RFID project is delivered on time and within budget. All Wavetrend project managers are Prince2 Practitioners.

Service & Support
Wavetrend offers tailored support packages through our dedicated customer support teams, ranging from telephone support to on-site support. Customers are always assured of getting a swift resolution to any technical issues that may arise.