Many of the world's leading companies offer their partners the chance to be recognised for their skills and competencies. In recognition of the efforts that our existing Channel Partners have achieved, and to establish a high standard that is recognised by end customers, all prospective Channel Partners will be assessed and Accredited. This program forms the cornerstone of our Channel Partner strategy.

It is vitally important to ensure that education and knowledge is kept up to date, especially in an emerging market such as that of RFID. These training courses will continue to grow and adapt to the changes in our technology and its application across a broad range of market segments. The Accreditation Program will ensure that our Partners are kept up to date with these changes as and when they happen.

During 2005 Wavetrend began granting an accreditation status to all our Partners worldwide that reflects their level of competence and expertise. All prospective partners are welcome to apply for accreditation in line with the requirements outlined below. Accreditation will be reviewed annually to ensure that our Partners’ skills and expertise remain current.

Accreditation Levels and Requirements

*Accredited Channel Partner – All Partners who sell and/or install our products and solutions or systems that incorporate Wavetrend technology.

Minimum Requirements:
One staff member who has completed the Installer Training Course & evaluation of initial installtions by Wavetrend.

*This includes; Value Added Resellers (VAR’s), Systems Integrators (SI’s), OEM’s and Business Partners

Accredited Solutions Developer – All Partners who develop solutions or systems that utilise Wavetrend technology.

Minimum Requirements:
One staff member who has completed the Installer Training Course & evaluation of the software package(s) by Wavetrend.

Recognition of Existing Skills
Many of our existing Channel Partners already posses the knowledge, skills and experience covered in the training courses. Where this is the case, we will accredit the Channel Partner according to their existing skill levels & function.

 

Questions and Answers

We understand that you will have questions regarding the training courses and Accreditation Program and have included some of the FAQ below. Please fill out the enquiry form under 'Contact Us' with any questions you feel remain unanswered.

Q: How much will it cost?
A: The exact cost of the courses can be obtained upon request, and are based on a daily rate per person. Discounts are offered if multiple delegates from your company attend. Transport, accommodation and evening meals are not included in our prices.

Q: Of what benefit is accreditation to me?
A: As part of our Channel Partner strategy and marketing plan, we will actively promote our Accredited Partners worldwide. We will ensure that ‘Wavetrend Accredited’ will become a guarantee of excellent product and services to end-customers. Only Accredited Channel Partners will be officially recognised as Wavetrend Partners and granted sales and technical support direct form Wavetrend.

Q: I/My staff have already undergone a Wavetrend training course in the past. Why should they do it again?
A: The new training courses are significantly different and more in-depth than previous ones. We have introduced practical evaluations and multiple choice tests to ensure a high standard of learning is maintained throughout. However, we will evaluate each existing Channel Partner’s skills and expertise to ensure unnecessary modules are not taken.

Q: When will the training courses be run?
A: We will inform you of the dates and locations where our courses will be held upon request. These courses are typically run monthly. In certain circumstances we may run special courses to accommodate specific requirements.

Q: What happens if I lose or replace a staff member who has been trained?
A: Your accreditation status is dependant on you having sufficient staff who have passed the required courses. If you lose or replace a trained staff member, you will need to have the new staff member trained within 2 months of their engagement.

Q: Can I be an accredited reseller without trained installation staff?
A: No. In order to give the end customer the level of support and service we feel they deserve, we will only grant ‘Accredited Channel Partner’ status to companies who can install and support our products. For resellers or consultants who do not have the technical resources to do this, we would be happy to introduce them to one of our Accredited Partners who can provide the necessary installation and support services.

Q: Is it necessary for all staff to be trained to the same level to achieve accreditation?
A: No. Larger companies will have more staff, each with a more specific job function. In this case, each staff member can be trained according to his/her position, i.e. Sales staff need only do the Sales Training course, while the technical staff will complete the Installer course. As long as a combination of people have completed all the training courses required by the accreditation level, your company will be accredited.

Q: Can I lose my accreditation status with Wavetrend?
A: Yes. In addition to losing trained staff, your accreditation status can be revoked if you do not conduct your business affairs with Wavetrend satisfactorily, or if your staff do not attend the training update courses we will hold from time to time, such as when a new product is released.